Barnes Auto Service has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Louisville, KY.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Barnes Auto Service customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.


Partners

ACDelco
Jasper
ASE (Automotive Service Excellence)
BBB (Better Business Bureau)
LIBA | Louisville Independent Business Alliance
Motorcraft
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

It's hard to find a company that still believes in customer service and making things right. Thanks to the Barnes crew for keeping this old truck rolling. quotes-image
, 04/05/2024
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They do great work and at a very reasonable price. They take the time to explain what's going on with the vehicle and make sure you are comfortable with their repair plans before they start work. Before finding Barnes I used a different shop that never had any type of personal touch. Barnes makes sure to keep that so you feel confident bringing your vehicle back to them. I'll definitely be recommending them to others looking for a similar experience.quotes-image
, 04/01/2024
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