You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Barnes Auto Service:

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03/29/2023

I called Barnes needing preventative maintenance on a very compressed time frame. They were super friendly and helpful and got me in right away, and delivered my truck when they said they would. What makes me rate them 5 stars is that they were detailed in their inspection of my truck, they checked my differential for me, changed the fluid at my request, and took care of my transmission and transfer case, and all of this was extra on top of what I asked for. Yet they still delivered my truck on time. They even called me after about a week just to make sure my truck was doing well even though they knew I was out of State. They delivered a high level of customer service, and work product.


03/29/2023

Really good place to take your vehicle if you need it worked on, employees are really respectful and does everything they can to fix a customers vehicle!!! I will be going back anytime my vehicle needs something done that I can't do!!!


03/29/2023

The best staff! I don't even have to say anything else, but I will. Pricing is fair. When I need work completed in a timely manner and done right, this is where I go. My fleet is 10 times better since taking my maintenance work to Barnes.


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08/24/2020

This is Kenneth Brown I had a problem with my 2006 Ford Expedition the engine would cut off while I was driving in traffic. No one could find the problem, I called Barnes Repair and explained problem. On 04/16/20 Barnes found co sensor had melted on exhaust but they did not stop there they found several other things wrong. They kept in touch every step of the way of repair. They repaired my wiring harness and brakes. After I got my vehicle back they even called me to make sure every thing was ok. I would recommend every one if you have a problem with your vehicle get in touch with Barnes Auto Repair 5029668644 they will make sure your vehicle will be in top shape when you get it back. THANKS TO ALL THE STAFF AND TECHS


02/07/2020

I've been to other shops in the area in the past. In my opinion Barnes shop has topped them all. They've always done great work on my vehicles and I recommend them to others. They don't have floppy blow up characters out front or banners hung everywhere. What they do have are reliable service mechanics and pleasant front desk people to help you. Thanks Barnes Auto!


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These guys are the best..always professional, and in a timely manner ..seriously the best! Thank you for always taking care of all my car needs!


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Shops like Barnes are where you want to take your vehicle to be diagnosed properly, they install quality parts, and take pride in fixing your vehicle today and tomorrow. Barnes is a place where you can put your trust in having your vehicle repaired correctly and get you on the road again. Thank you all at Barnes for being exceptional.


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Work was done right and at a reasonable cost.


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I've had the privilege using Barnes Automotive for all mechanical needs, major and minor, for over a Decade. The scheduling (Sarah / Katie) and service is top shelf!


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Barnes Auto provides excellent service on my 2004 car. I trust their opinions on what is wrong and I trust them to do any repairs for a fair price. I have taken my car there for over 10 years and my husband gets his truck serviced there also. The owners and employees are friendly, very knowledgeable people!!


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Barnes is an amazing business. We have been doing business with them for over 30 years and they never cease to amaze us. Chuck is great about working in our trucks when we need help immediately. They always treat us fairly and I would HIGHLY recommend them to everyone needing any auto/truck repair.


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Took my 4Runner in to be checked for a long trip after it sat in storage because I'm military. They were honest and allowed me to only fix what I could afford and schedule to come in later to get other work done. Being military I'm on a fixed income and it can be hard. I appreciated their honesty and good wor


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I took my Honda Element here to have the suspension fixed because the front end was making lots of noise. They did a great job! It's quiet as can be now. Charged me a very fair price and had me in and out in the same day! It's a family owned business and they make you feel like you're family. It's hard to find a good mechanic for your car that you can trust. I will be taking my car here for anything I need in the future. I was so impressed I took a bunch of their business cards and handed them out to all the people that I work with so they can get the same service that I did. Do not hesitate to take your car here to get worked on. Do it now! You will not be disappointed. Thank you so much! My car is happy again!


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Barnes Auto Service is the very best. Not just in the work they due, it's the service that goes above and beyond today's standard of service. Every penny has been well spent.


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I took my son's car here several months ago and received excellent service so when my eldest child's car broke down I recommended them to him. He has always done his own work on his cars but this time he needed a helping hand. He had his car towed to Barnes and two days later I received a text from him with raving reviews. I was expecting my son to complain about every little detail since he is so used to working on things himself but all he could do is rave about the mechanics, their knowledge, and how well they treated him. He even said that if he ever has to pay someone again this is not only where he will bring his car but he will always recommend this place and only this place. Defiantly honest and reliable!


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Excellent service, great price and nice people. Will definitely be going back for future auto needs.


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Thank you for the fast turn on our F-150. Exceptional service as usual.


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I have had my cars serviced here. Always been great work never any problems.


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Very professional and top notch work has been serviced to all of my cars. Never had a problem with my vehicles after being serviced or repaired. Everything I've experienced has been right the first time. Highly recommended


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Really good people and very honest. I would recommend them to anyone!


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This team of individuals are very talented and do great work for a fair price. I would/will recommend them to anyone needing service for the vehicle. Thanks guys!


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Excellent services at a reasonable price, I have my auto serviced here.


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Honest great individuals that find the problem and fix it right!!! Highly recommend!!!!


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A honest, family run company with years of experience you can trust.


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My 2000 Ford F150 has 460,000 miles on it...I brought it in to have the AC completely rebuilt and spark plugs put in. I needed tires but did not plan on getting them there but Chuck Jr got me a great deal on Yokohamas. I am very satisfied with everything and my truck feels like new again.


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Barnes Automotive has the best and friendliest mechanics in Louisville. The only place that my entire family takes their vehicles to.


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I took a car in for a used car inspection. Very friendly staff, prompt service and great prices. Highly recommend.


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These guys are the "real deal ". The company I work for, Safeway Expediting, has done business with Barnes for the past 5 years. We have never once been disappointed with the service. Their prices are the best in town. We have spent thousands of dollars with them and we have lost count how many visits/vehicles we have taken there. We are treated like family. In closing, you can trust them, you will like them, go there!!!!


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I drove down from Indianapolis and needed some fast help in Louisville with an old Ford f-100 of mine. After reading reviews for Barnes I decided to call and see if they could squeeze me in that day. Not only did Sarah and Chuck help take care of my automotive needs, they were hands down some of the friendliest folks I have ever met. If you are in need of automotive services in Louisville, I highly recommend Barnes Auto Services.


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Good place to take your car and get it worked on by good people.


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Absolutely amazing service and people! Will not take a car anywhere else!



Partners

ACDelco
Jasper
ASE (Automotive Service Excellence)
BBB (Better Business Bureau)
LIBA | Louisville Independent Business Alliance
Motorcraft
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I called Barnes needing preventative maintenance on a very compressed time frame. They were super friendly and helpful and got me in right away, and delivered my truck when they said they would. What makes me rate them 5 stars is that they were detailed in their inspection of my truck, they checked my differential for me, changed the fluid at my request, and took care of my transmission and transfer case, and all of this was extra on top of what I asked for. Yet they still delivered my truck on time. They even called me after about a week just to make sure my truck was doing well even though they knew I was out of State. They delivered a high level of customer service, and work product. quotes-image
, 03/29/2023
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Really good place to take your vehicle if you need it worked on, employees are really respectful and does everything they can to fix a customers vehicle!!! I will be going back anytime my vehicle needs something done that I can't do!!!quotes-image
, 03/29/2023