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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Barnes Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Barnes Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Partners

ACDelco
Jasper
ASE (Automotive Service Excellence)
BBB (Better Business Bureau)
LIBA | Louisville Independent Business Alliance
Motorcraft
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I called Barnes needing preventative maintenance on a very compressed time frame. They were super friendly and helpful and got me in right away, and delivered my truck when they said they would. What makes me rate them 5 stars is that they were detailed in their inspection of my truck, they checked my differential for me, changed the fluid at my request, and took care of my transmission and transfer case, and all of this was extra on top of what I asked for. Yet they still delivered my truck on time. They even called me after about a week just to make sure my truck was doing well even though they knew I was out of State. They delivered a high level of customer service, and work product. quotes-image
, 03/29/2023
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Really good place to take your vehicle if you need it worked on, employees are really respectful and does everything they can to fix a customers vehicle!!! I will be going back anytime my vehicle needs something done that I can't do!!!quotes-image
, 03/29/2023