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Best Auto Repair, Louisville

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3800 Bishop Lane Louisville, KY 40218

502-966-8644
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

502-966-8644 | 3800 Bishop Lane Louisville, KY 40218

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

coupons

WE SUPPORT OUR MILITARY & FIRST RESPONDERS

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We at Barnes Auto Service would like to offer our Military, Police, Firefighters, and EMTs a 10% discount on any service. *Up to $100 maximum* We want you to know we appreciate all you do.

  • ACDelco
  • Jasper
  • ASE (Automotive Service Excellence)
  • BBB (Better Business Bureau)
  • LIBA | Louisville Independent Business Alliance
  • Motorcraft
  • Car Care Aware

Testimonials

, 08/24/2020
This is Kenneth Brown I had a problem with my 2006 Ford Expedition the engine would cut off while I was driving in traffic. No one could find the problem, I called Barnes Repair and explained problem. On 04/16/20 Barnes found co sensor had melted on exhaust but they did not stop there they found several other things wrong. They kept in touch every step of the way of repair. They repaired my wiring harness and brakes. After I got my vehicle back they even called me to make sure every thing was ok. I would recommend every one if you have a problem with your vehicle get in touch with Barnes Auto Repair 5029668644 they will make sure your vehicle will be in top shape when you get it back. THANKS TO ALL THE STAFF AND TECHS
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